Privacy Policy

Effective Date: January 24, 2020
Last Updated: August 11, 2026

King Renovate Inc. (“King Renovate,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how King Renovate collects, uses, discloses, stores, and protects personal information when you visit our website, request a quote, contact our team, engage us for construction or renovation services, or otherwise interact with our business.

Our privacy practices are intended to comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable, and applicable provincial privacy legislation.

Information We Collect

King Renovate may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Telephone number
• Company or organization name
• Business or project address
• Project location
• Information submitted through contact forms or quote requests
• Construction, renovation, design, engineering, or permit project information
• Communications and correspondence with our team
• Drawings, photographs, specifications, plans, and other documents you choose to provide
• Billing, invoicing, and transaction-related information where required
• Information relating to employment, subcontracting, supplier, or business opportunities where applicable

We limit the collection of personal information to information reasonably necessary for the purposes identified in this Privacy Policy or at the time the information is collected.

Information Collected Automatically

When you visit the King Renovate website, certain technical information may be collected automatically through cookies, analytics technologies, server logs, or similar technologies.

This information may include:

• IP address
• Browser type
• Device type
• Operating system
• Approximate geographic location
• Referring website or source
• Pages viewed
• Date and time of visits
• Website interactions
• General website traffic and performance information

We may use this information to operate, secure, analyze, maintain, and improve our website and better understand how visitors interact with our services and content.

How We Use Your Information

King Renovate may use personal information for purposes including:

• Responding to inquiries and quote requests
• Evaluating potential construction, renovation, and permit projects
• Preparing estimates, proposals, contracts, and project documentation
• Providing commercial general contracting, renovation, construction, permit, design, and related services
• Coordinating architects, engineers, consultants, subcontractors, suppliers, landlords, property managers, municipalities, and other project participants
• Coordinating building permit applications and approval requirements
• Coordinating architectural, mechanical, electrical, structural, and other technical documentation
• Managing active construction and renovation projects
• Communicating project schedules, changes, approvals, inspections, and project updates
• Processing invoices and maintaining business records
• Providing customer support
• Improving our website, services, systems, and customer experience
• Maintaining website and information security
• Meeting legal, regulatory, insurance, accounting, contractual, and administrative requirements
• Sending marketing communications where permitted by applicable law

We will not use personal information for a materially different purpose without obtaining additional consent where required by law.

Commercial Electronic Communications

King Renovate may send commercial emails or other electronic communications where permitted by applicable law.

Where required, commercial electronic communications will include appropriate identification information and a method for recipients to unsubscribe from future marketing communications.

You may unsubscribe from eligible marketing communications at any time by using the unsubscribe option provided in the communication or by contacting King Renovate.

Unsubscribing from marketing communications will not prevent us from sending communications that are reasonably necessary in connection with an existing project, contract, estimate, transaction, warranty matter, or business relationship.

Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, improve performance, analyze website traffic, remember preferences, and understand how visitors interact with our website.

Cookies and related technologies may include:

Essential Cookies

These cookies help support security, website operation, and basic functionality.

Analytics Cookies

These cookies help us understand website traffic, visitor activity, page performance, and how visitors interact with our content.

Preference Cookies

These cookies may remember certain website settings and user preferences.

Marketing and Advertising Technologies

Where used, these technologies may help us understand the effectiveness of advertising campaigns or provide more relevant marketing content.

You can generally control or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality or performance of portions of our website.

Where consent is required by applicable law for non-essential cookies or tracking technologies, King Renovate will seek appropriate consent.

Contact Forms and Quote Requests

When you submit a contact form, request a quote, call us, or otherwise provide information about a potential project, we may collect the information necessary to respond to your inquiry and evaluate your requirements.

Project information may include property addresses, construction details, photographs, drawings, budgets, schedules, permit requirements, landlord information, and other information relevant to the requested service.

Submitting a quote request does not create a contractual relationship with King Renovate unless and until a separate agreement is entered into.

Building Permit and Construction Information

When King Renovate assists with commercial building permits, mechanical permits, electrical permits, construction approvals, or related services, project information may need to be shared with appropriate professionals and authorities.

Depending on the project, this may include architects, engineers, municipalities, inspectors, landlords, property managers, consultants, subcontractors, trades, and other parties involved in the approval or construction process.

We limit such disclosures to information reasonably necessary to perform the requested services or meet applicable project requirements.

How We Share Personal Information

King Renovate does not sell personal information.

We may disclose personal information where reasonably necessary to provide our services, manage a project, operate our business, comply with legal obligations, or where you have otherwise consented.

Depending on the circumstances, information may be shared with:

• Architects
• Engineers and consultants
• Mechanical and electrical professionals
• Subcontractors and licensed trades
• Suppliers and manufacturers
• Municipalities and building departments
• Inspectors and approval authorities
• Commercial landlords
• Property managers
• Shopping centre management teams
• Property owners and authorized representatives
• Insurance providers
• Accounting and financial service providers
• Legal and professional advisers
• Website hosting and technology service providers
• Cloud storage and business software providers
• Analytics and marketing service providers
• Other service providers reasonably required to support our business or projects

Where reasonably possible, we limit information disclosed to third parties to what is required for the applicable service or business purpose.

Third-Party Service Providers

King Renovate may use third-party technology, website hosting, cloud storage, communication, accounting, analytics, project management, and other service providers.

These service providers may process information on our behalf in order to provide their services.

We take reasonable steps appropriate to the circumstances when selecting and working with third-party service providers that may handle personal information.

Processing or Storage Outside Canada

Some third-party service providers may store or process information outside Ontario or outside Canada.

When personal information is processed in another jurisdiction, it may be subject to the laws and lawful access requirements of that jurisdiction.

King Renovate takes reasonable measures appropriate to the circumstances to protect personal information that is processed by service providers on our behalf.

Consent

By voluntarily providing personal information to King Renovate, you consent to its collection, use, and disclosure for the purposes identified at the time of collection and as described in this Privacy Policy, subject to applicable law.

The appropriate form of consent may vary depending on the circumstances, the sensitivity of the information, and the reasonable expectations of the individual.

You may withdraw consent where permitted by law, subject to reasonable notice and any applicable legal, contractual, regulatory, or operational restrictions.

Withdrawing consent may affect our ability to provide certain services.

Limiting Use, Disclosure, and Retention

King Renovate retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy applicable contractual, accounting, taxation, insurance, warranty, legal, regulatory, and business requirements.

When personal information is no longer reasonably required, we may securely delete, destroy, anonymize, or otherwise dispose of the information, subject to applicable retention requirements.

Information Security

King Renovate uses reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, modification, misuse, or destruction.

Depending on the nature and sensitivity of the information, safeguards may include:

• Access controls
• Password protection
• Restricted access to information
• Secure digital systems
• Staff procedures
• Secure document storage
• Technology and security measures appropriate to the circumstances

No website, electronic transmission, computer system, or data storage method can be guaranteed to be completely secure. King Renovate therefore reviews and improves safeguards where appropriate.

Privacy and Security Breaches

If King Renovate becomes aware of a privacy or security incident involving personal information, we will assess and respond to the incident in accordance with applicable legal requirements.

Where required by law, this may include maintaining appropriate records, notifying affected individuals, and reporting certain privacy breaches to the applicable regulatory authority.

Accessing or Correcting Your Personal Information

You may request access to personal information King Renovate holds about you and request correction of information that you believe is inaccurate or incomplete, subject to exceptions permitted by applicable law.

We may require reasonable information to verify your identity before processing an access or correction request.

Requests may be submitted to the King Renovate Privacy Officer using the contact information provided below.

Your Privacy Choices

Depending on the circumstances and applicable law, you may be able to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw certain consent
• Opt out of eligible marketing communications
• Adjust your browser cookie settings
• Ask questions about our privacy practices
• Submit a privacy-related complaint

Certain requests may be subject to legal, contractual, security, or regulatory limitations.

Third-Party Websites

The King Renovate website may contain links to third-party websites, social media platforms, services, or other external resources.

King Renovate is not responsible for the privacy practices, security practices, terms, or content of third-party websites.

We encourage visitors to review the privacy policies of third-party websites before providing personal information to them.

Children’s Privacy

King Renovate’s website and construction services are intended primarily for businesses, commercial property owners, property managers, developers, and adult consumers.

We do not knowingly seek to collect personal information from children through our website without appropriate authorization where required by law.

Changes to This Privacy Policy

King Renovate may update this Privacy Policy from time to time to reflect changes to our website, services, technology, business practices, or applicable legal requirements.

When changes are made, the “Last Updated” date at the top of this Privacy Policy will be revised.

Where required by applicable law, additional notice or consent may be provided for material changes affecting how personal information is collected, used, or disclosed.

Privacy Officer and Contact Information

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or King Renovate’s handling of personal information, please contact:

INFO@KINGRENOVATE.COM